Terms & Conditions
ACCEPTANCE OF TERMS
By accessing and using The Oviyan Studio website (www.oviyan.studio) and engaging our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and The Oviyan Studio, a creative design studio based in Mumbai, India.
ABOUT THE OVIYAN STUDIO
The Oviyan Studio is a multidisciplinary creative design agency founded in 2023, specializing in:
- Brand identity and logo design
- Packaging design
- Web design and development
- Videography and photography
- Social media management
- Marketing collateral design
- Performance marketing and SEO services
We serve clients globally from our base in Kandivali West, Mumbai, Maharashtra, India.
WEBSITE USAGE TERMS
1. Permitted Use
You may use our website for:
- Learning about our services and capabilities
- Viewing our portfolio and case studies
- Contacting us for business inquiries
- Downloading resources we make publicly available
2. Prohibited Activities
You may not:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Copy, reproduce, or distribute our content without permission
- Upload malicious code or engage in hacking activities
- Impersonate The Oviyan Studio or our team members
- Use our website to spam or send unsolicited communications
3. User Accounts
If you create an account on our website:
- You are responsible for maintaining account security
- You must provide accurate and current information
- You may not share your account credentials
- We reserve the right to suspend or terminate accounts for violations
SERVICE TERMS
1. Service Engagement
- All projects begin with a consultation call and signed agreement
- Project scope, timeline, and deliverables are defined in individual contracts
- Changes to project scope may result in additional charges
- We typically allow 3-4 rounds of revisions per project phase
2. Project Types and Timelines
- Branding projects: Approximately 4 weeks
- Packaging design: 2-3 weeks
- Web design: Approximately 4 weeks
- Photography/Videography: Approximately 10 days
- Monthly retainers: Typically 12-month agreements
3. Client Responsibilities
You agree to:
- Provide timely feedback and approvals
- Supply necessary materials, content, and assets
- Make payments according to agreed terms
- Respect our team's professional expertise and recommendations
- Maintain confidentiality of our creative processes and methodologies
4. Payment Terms
- Project payments are due according to individual contract terms
- Monthly retainers are typically paid in advance
- Late payments may incur additional charges
- Refunds are subject to individual contract terms
- All prices are in Indian Rupees (₹) unless otherwise specified
CONFIDENTIALITY AND NON-DISCLOSURE
- All client information is treated as confidential
- NDAs are standard practice for all engagements
- Team members and freelancers are bound by confidentiality agreements
- Client data is protected according to our Privacy Policy
QUALITY ASSURANCE AND REVISIONS
1. Quality Standards
- We maintain high standards for all creative deliverables
- Work is reviewed internally before client presentation
- We follow industry best practices and current design trends
- All deliverables meet professional creative industry standards
2. Revision Process
- Typically 3-4 revision rounds are included per project phase
- Additional revisions may incur extra charges
- Revisions must be requested within agreed timeframes
- Major scope changes require contract amendments
DISCLAIMERS AND LIMITATIONS
1. Service Disclaimers
- Creative work is subjective and based on agreed briefs
- We cannot guarantee specific business outcomes from our work
- Third-party platform changes may affect delivered solutions
- Market response to creative work cannot be guaranteed
2. Website Disclaimers
- Information on our website is for general purposes only
- We strive for accuracy but cannot guarantee all information is current
- External links are provided for convenience and we're not responsible for their content
- Website availability may be interrupted for maintenance or technical issues
3. Limitation of Liability
- Our liability is limited to the amount paid for specific services
- We are not liable for indirect, consequential, or punitive damages
- Force majeure events (natural disasters, pandemics, etc.) may affect service delivery
- Client's use of delivered work is at their own risk
FORCE MAJEURE
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or government actions
- Internet or technology infrastructure failures
- Third-party service provider issues
- Labor disputes or supply chain disruptions
TERMINATION
1. By Client
- Projects may be terminated with written notice
- Payment is due for work completed up to termination date
- Deliverables completed will be provided upon payment
2. By The Oviyan Studio
- We may terminate agreements for non-payment or breach of terms
- We reserve the right to refuse service to any client
- Termination notice will be provided in writing
DISPUTE RESOLUTION
1. Informal Resolution
- We encourage direct communication to resolve any issues
- Most disputes can be resolved through professional discussion
- Our team is committed to client satisfaction and fair resolution
2. Formal Dispute Resolution
- Disputes will be governed by Indian law
- Jurisdiction lies with courts in Mumbai, Maharashtra, India
- Mediation may be attempted before formal legal proceedings
MODIFICATIONS TO TERMS
- We may update these Terms periodically
- Changes will be posted on our website with updated dates
- Continued use of our services constitutes acceptance of modified Terms
- Significant changes will be communicated directly to active clients
CONTACT INFORMATION
For questions about these Terms and Conditions:
The Oviyan Studio
Unit 113, Victory Platinum, Jinku CHS
S.V. Road, Kandivali West
Mumbai - 400 067, India
Email: hello@oviyan.studio
Phone: +91 9320046053
Business Hours: Monday to Friday, 10:00 AM to 7:00 PM IST
SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
ENTIRE AGREEMENT
These Terms, along with individual project contracts and our Privacy Policy, constitute the entire agreement between you and The Oviyan Studio.
GOVERNING LAW
These Terms are governed by the laws of India. Any legal proceedings will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.